Offer conditions

The reference price corresponds to the average price at which the same product is sold by a panel of e-commerce sites competing with our own, comprising between 1 and 3 competing sites representing between them the majority of online sales of "cosmetic beauty products" in France and Europe.The prices of competing e-commerce sites are collected by an independent professional service provider (the company Netrivals).

This survey is carried out daily and is available on request by e-mail: info@my-origines.com

For products that are not included in the daily price survey (carried out by the independent professional service provider), we will use the selling price recommended directly by the seller of the products in question as the price for comparison. Where a discount sticker is displayed on one of our products, this is the percentage discount between the average comparison price on competitor sites (or the seller's recommended retail price where applicable) and the price we charge (on a comparable product, excluding delivery and associated services).

Details of how the discount percentage is calculated:
The average comparable price of a product is calculated once a week.
It is based on the average price of the product charged by competing e-commerce sites over 15 rolling days (from the week prior to the price update).
The 15-day rolling average price is based on the daily price recorded by an independent professional service provider (or, where applicable, the seller's recommended retail price).

Guaranteed delivery for Valentine's Day on the www.my-origines.com website for orders to Metropolitan France, Belgium, the United Kingdom, Germany, Italy, Spain and the Netherlands, subject to certain conditions relating to the carriers for each destination.
Carrier conditions: guaranteed delivery during the offer period applies only to orders dispatched via the carriers designated by the destination country.
For Metropolitan France, guaranteed delivery for orders placed on the site until 11/02/2026 for orders handled by Chronopost. (Excluding Corsica)
For Belgium, guaranteed delivery for orders placed on the site until 10/02/2026 for orders handled by Mondial Relay and Chronopost.
For the United Kingdom, guaranteed delivery for orders placed on the site until 09/02/2026 for orders handled by Chronopost, and until 06/02/2026 for orders handled by Royal Mail.
For Germany, guaranteed delivery for orders placed on the site until 05/02/2026 for orders handled by Hermes, and until 09/02/2026 for orders handled by Mondial Relay and Chronopost.
For Italy, guaranteed delivery for orders placed on the site until 05/02/2026 for orders handled by BRT, and until 09/02/2026 for orders handled by Chronopost.
For Spain, guaranteed delivery for orders placed on the site until 08/02/2026 for orders handled by CTT Express, and until 09/02/2026 for orders handled by Correos.
For the Netherlands, guaranteed delivery for orders placed on the site until 05/02/2026 for orders handled by PostNL, until 08/02/2026 for orders handled by Mondial Relay, and until 10/02/2026 for orders handled by Chronopost.